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Useful Information

Vidago Palace Hotel Spa – Useful Information

Opening hours

Open every day from 09:00 am to 08:00 pm. (Friday and Saturday until 08:30 pm)
The use of the spa is reserved for guests over the age of 16, but we do have a special schedule for the youngers to use the inside pool from 10:00 a.m. to 1:00 p.m., always supervised by an adult, comfortably respecting the rules of the Spa.

Download the Spa by Clarins menu, here.

Spa reservations

Please make your reservation as far in advance as possible. While reservations are subject to availability at the time, we will do everything possible to satisfy your request. Spa packages must be reserved at least 48 hours in advance.

Spa Day Guests (non-residents)

All Spa Services are available to non-residents.
When booking an experience with duration of 50 minutes or more per person, we offer access to the Spa Circuit (Vitality Pool, Indoor Pool, Sauna, Hammam, Two Showers Experience, Ice Fountain and Fully Equipped Gym).
Only credit card reservations are guaranteed.

Spa Day Guests (residents)

Access to the Vidago Spa Circuit (Vitality Pool, Indoor Pool, Sauna, Hammam, Two Showers Experience, Ice Fountain and Gym) is included in our guests' stay.
All Spa Services, except thermal treatments and thematic treatments, in which your reservation is made 24h before check-in will be applied a 20% discount.

What to wear

Robes and slippers will be provided. Please bring your swimming costume and bathing cap for water experiences. Disposables will be provided for all body treatments.

Hotel Guests

Robes and slippers are provided in your room. Feel free to use them in the Spa. We recommend that customers leave their valuables in their room. However, we have lockers at your disposal in the Spa if you prefer.

Vidago Palace Hotel Spa Etiquette

With its privileged location, the Vidago Palace Hotel Spa offers tranquility and relaxation in the greatest privacy. For the sake of all guests, use of mobile telephones, cameras and computers is not permitted in the Spa. We would kindly ask you to keep noise levels to a minimum while you are on premises of the Spa and during treatments.
  • Please arrive 30 minutes before the treatment to allow time to complete our assessment form and relax in our tranquil surroundings before the treatment.
  • All treatments can be charged to your room and paid for when you check out. Alternatively, you can pay directly in the Spa by credit card or cash if you prefer. Cheques are not accepted.
  • Exposure to the sun is not recommended for a minimum period of 24 hours after treatment of any kind.
  • Nudity is not permitted in the Spa. Please wear appropriate clothing.
  • To ensure the best results, men are advised to shave before facial treatments.
  • It is not permitted to smoke or consume alcohol in the Spa.
Cancellations Policy
Reservations cancelled at least 24 hours in advance – no charge.
Reservations cancelled less than 24 hours in advance – 50% of the price of the treatment.
No-shows will be charged at 100% of the price of the treatment.

Vidago Palace Hotel Spa Members
Become a member of the Vidago Palace Hotel Spa and discover all our exclusive benefits.

For more information, contact us by telephone on 276990970 or send us an email at spareservations@vidagopalace.com